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AQUAPARK
Мобильное меню
EN
AQUAPARK
ДЛЯ МЕРОПРИЯТИЙ
ПАКЕТНОЕ ПРЕДЛОЖЕНИЕ
EN
КОНТАКТЫ
БЛОГ
Aquapark Kesamaa
FACE TO FACE WITH THE NEW WATER ADVENTURE!
You can order the service at the reception
Dear customers! Aquapark Kesämaa is open 13.6-10.8.2024
Kesamaa is a aquapark in Punkaharju Resort that is adored by locals and tourists of all ages. It's an ideal place for vacations with family. Kesaamaa is an open park where you can find more than 40 options of different entertainments: roller coasters, water rides, a heated pool and much more. For children there are special playgrounds and climbing walls. Also, Kesamaa has several different pools with attractions. Teenagers love to ride bikes here, arranging fun competitions. Adults can relax on the artificial lake by renting a boat or relax in local restaurant Paviljonki.
If you are looking for the best aquapark in Finland, where you can spend all day, then Kesamaa is worth visiting! Even if you come here in poor weather, you will have something to do. There are special grill gazeboes in the park, so you can take picnic with family or friends. Moreover, there are a special fenced area for sunbathing. Great importance in the aquapark is given to safety. So children can rest separate from parents.
Next to the park is a wonderful hotel the Punkaharju Resort. Here you can rent a room and have a great time. It is possible to order set meals. In the summer, a aquapark in Finland is a great option for an exciting and interesting vacation for everyone, without exception!
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Terms and Conditions (booking, cancellation of booking)
BOOKING CONDITIONS
Valid from 01.01.2021
Basic Things about the Online Shop
E-commerce products are sold by Punkaharju Resort Oy (Business ID 2915560-4). All prices include VAT. We reserve the right for price changes.
These booking terms and conditions become binding to both parties once the client havemade the payment.
The reservation system for Punkaharju Resort is provided by Travelline company.
Booking
The customer makes the reservations on the internet and pay the full amount immediately. Internet booking is paid either by credit card or through a bank service. Customer is responsible for the fact that he or she prints (or downloads) a receipt, booking confirmation, the product description and booking conditions. The reservation system will send a booking confirmation to the customer's email address.
E-commerce prices may vary depending on the availability of capacity and time. Separate campaigns might have a different booking conditions which will be mentioned in the bid information. Prices may also differ, given from the sales office or at the reception.
Reservations can be made only by the persons of full age (18 years).
All bookings will be confirmed by e-mail, stating the price of the reservation, as well as the products ordered. To receive the booking confirmation, the e-mail address has to be written when ordering the products.
Booking confirmation
Booking confirmation must be shown at the reception on arrival (printed or from a mobile device). The booking confirmation will be sent by email, from where you can see
• Reference number• Ordered products and product description• Total amount of the invoice, VAT and other data
Notice! If you haven't received the booking confirmation:
Payment Services Provider
Payment service provider and operator is ECOMMPAY in co-operation with Finnish banks and credit institutions. ECOMMPAY is displayed payee's account statement or card invoice and forwards the payment to the merchant. ECOMMPAY corporation has a payment institution license. In reclamations, we ask you to contact the product vendor.
Cancellation of Booking
Any cancellations must be made in writing by letter/e-mail specified by the lessor. The date on which Punkaharju Resort confirms the cancellation in written notification will be regarded as the date of cancellation.
Cancellation policy of Punkaharju Resort:
High season
The dates: 23.06-07.08
Free cancellation is possible in 14 days prior arrival. In case of late cancellation (2-13 days prior arrival) 1 night fee is charged.
Shoulder season
The dates: 1.06-22.06, 8.08-31.08, 23.12-8.01
Free cancellation is possible in 7 days prior arrival. In case of late cancellation (2-6 days prior arrival) 1 night fee is charged.
Low season
The dates: 1.09-22.12, 9.01-31.05
Free cancellation is possible in 1 day prior arrival. In case of late cancellation 1 night fee is charged.
In the cases of no show and when the cancellation is made later than 24h before arrival, the Resort has a right to charge the full amount of the reservation.
Booking and cancellation terms and conditions for groups will be agreed separately at the booking stage.
Stay at the Punkaharju Resort
Compensation of damage
The client is obliged to indemnify against the loss caused to the object/property directly to the owner of the object.
The quantity of inhabitants
The quantity of people living in rented object is limited by the quantity of sleeping places (beds). Placing and use of tents and caravans on the territory of the lessor without the permission of the lessor – is forbidden.
Possible complaints
About all remarks, concerning equipment of a cottage, it is necessary to inform everything directly to the Punkaharju Resort – sales office or the reception. The claims concerning damage compensation should be sent in written within 30 days after the tenancy termination.
Punkaharju Resort's Right to Cancel the Reservation
In the case of force majeure, can Punkaharju Resort cancel the reservation. In this case, the customer is entitled to reimbursement of the fees in full.
Other
The customer must consult before booking the currently existing booking and cancellation terms and conditions. Punkaharju Resort handles all customer information as strictly confidential.
Valid from 01.01.2021
Basic Things about the Online Shop
E-commerce products are sold by Punkaharju Resort Oy (Business ID 2915560-4). All prices include VAT. We reserve the right for price changes.
These booking terms and conditions become binding to both parties once the client havemade the payment.
The reservation system for Punkaharju Resort is provided by Travelline company.
Booking
The customer makes the reservations on the internet and pay the full amount immediately. Internet booking is paid either by credit card or through a bank service. Customer is responsible for the fact that he or she prints (or downloads) a receipt, booking confirmation, the product description and booking conditions. The reservation system will send a booking confirmation to the customer's email address.
E-commerce prices may vary depending on the availability of capacity and time. Separate campaigns might have a different booking conditions which will be mentioned in the bid information. Prices may also differ, given from the sales office or at the reception.
Reservations can be made only by the persons of full age (18 years).
All bookings will be confirmed by e-mail, stating the price of the reservation, as well as the products ordered. To receive the booking confirmation, the e-mail address has to be written when ordering the products.
Booking confirmation
Booking confirmation must be shown at the reception on arrival (printed or from a mobile device). The booking confirmation will be sent by email, from where you can see
• Reference number• Ordered products and product description• Total amount of the invoice, VAT and other data
Notice! If you haven't received the booking confirmation:
- Check your spam box.
- Contact the Punkaharju Resort immediately for new booking confirmation.
Payment Services Provider
Payment service provider and operator is ECOMMPAY in co-operation with Finnish banks and credit institutions. ECOMMPAY is displayed payee's account statement or card invoice and forwards the payment to the merchant. ECOMMPAY corporation has a payment institution license. In reclamations, we ask you to contact the product vendor.
Cancellation of Booking
Any cancellations must be made in writing by letter/e-mail specified by the lessor. The date on which Punkaharju Resort confirms the cancellation in written notification will be regarded as the date of cancellation.
Cancellation policy of Punkaharju Resort:
High season
The dates: 23.06-07.08
Free cancellation is possible in 14 days prior arrival. In case of late cancellation (2-13 days prior arrival) 1 night fee is charged.
Shoulder season
The dates: 1.06-22.06, 8.08-31.08, 23.12-8.01
Free cancellation is possible in 7 days prior arrival. In case of late cancellation (2-6 days prior arrival) 1 night fee is charged.
Low season
The dates: 1.09-22.12, 9.01-31.05
Free cancellation is possible in 1 day prior arrival. In case of late cancellation 1 night fee is charged.
In the cases of no show and when the cancellation is made later than 24h before arrival, the Resort has a right to charge the full amount of the reservation.
Booking and cancellation terms and conditions for groups will be agreed separately at the booking stage.
Stay at the Punkaharju Resort
- The cottage rent covers free using of cottage, as well as furniture, utensil and table dishes, a toilet paper, dishwashing detergent, the electric power for heating, light and cooking. Bed linen and the towels are not included. The grilling possibility is also included in the outdoor grill place or in tepee.
- The room rent covers free using of room, as well as furniture, utensil and table dishes, a toilet paper, dishwashing detergent, the electric power for heating and light. Bed linen and the towels are also included.
- Bed linen in the cottages id provided for additional charge. The use of own bed linen in not forbidden.
- Cottage final cleaning is also included into residing cost. However, the client is obliged to keep cleanliness during all residing, and also at the time of departure to leave the cottage in the same condition it was at the moment of arrival. Prior the check out, the customer isresponsible for cleaning the bins, garbage export, emptying the fridge, lights off, lock the doors and close the windows. Dirty dishes are charged separately 50€ surcharge, unposted debris 50€ and 50€ not cleaned out the refrigerator.
- The lessor has the right to collect some extra payment for the additional cleaning, as well as the cost of the damaged property from the tenant: the broken furniture, the broken ware and household appliances, according to the real cost of the damage. Additional cleaningmeans – cleaning of furniture, carpets, and also small repair work (e.g. a walls painting) if this necessity take place due to the fault of the client.
- In case of disturbance of public peace by the client, causing the inconveniences to other clients of the resort, the lessor/representative of the lessor has the right to terminate the contract directly after an opening remark. All expenses caused by the above-stated infringements are collected from the client according to a real amount of damage.
- Smoking inside, all around the Punkaharju Resort area (incl. the villas and hotel rooms) is forbidden. Penalty for smoking inside the cottage or room is 1000€.
- If the client wants to bring his/her pets to the cottage/hotel room, he/she needs to receive the permission from the lessor. Pets are not allowed in Hovi and Hi-tech cottages. Pet fee is 20€ for the whole stay. For each pet brought to the territory of the tenant without the permission, the client will be charged additional 500€.
- The lessor – Punkaharju Resort does not bear responsibility for any allergic reactions and other contretemps caused by illegal smoking or the maintenance of animals.
Compensation of damage
The client is obliged to indemnify against the loss caused to the object/property directly to the owner of the object.
The quantity of inhabitants
The quantity of people living in rented object is limited by the quantity of sleeping places (beds). Placing and use of tents and caravans on the territory of the lessor without the permission of the lessor – is forbidden.
Possible complaints
About all remarks, concerning equipment of a cottage, it is necessary to inform everything directly to the Punkaharju Resort – sales office or the reception. The claims concerning damage compensation should be sent in written within 30 days after the tenancy termination.
Punkaharju Resort's Right to Cancel the Reservation
In the case of force majeure, can Punkaharju Resort cancel the reservation. In this case, the customer is entitled to reimbursement of the fees in full.
Other
The customer must consult before booking the currently existing booking and cancellation terms and conditions. Punkaharju Resort handles all customer information as strictly confidential.
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The recreation
for the whole family
for the whole family
© Punkaharju Resort 2020
Для мероприятий
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Content partially taken from viator.com
Privacy policy
Punkaharju Resort Oy – customer file
Information document on the processing of personal data in the customer file of Punkaharju Resort Oy in accordance with the EU General Data Protection Regulation (GDPR)
Name: Vili Värtinen
Tel: + 358 44 765 2020
E-mail: info@punkaharjuresort.fi
However, personal data may be stored and processed after the end of the customer relationship if necessary for a legitimate reason or for handling complaints. The retention period for the personal data in the customer file is governed by law, such as the Accounting Act. Information required by the Accounting Act is retained for as long as required by the Act.
The contact person data for corporate customers is deleted in a similar way after the company's account is considered to have terminated. However, the data may continue to be retained if there is some other justification for it.
When personal data is processed on the basis of a contract between the controller and data subject, the data is retained for as long as it is needed to execute the contract. Once the contract has been performed, the data is retained for as long as the account relationship exists or there is some other justification for the processing (e.g. complaints cases or the Accounting Act).
Only personal data that is necessary for the specified uses is processed during the account relationship. The controller will regularly carry out periodic inspections to remove unnecessary data.
The request to exercise the right of inspection or some other right of the data subject must be made to the controller in writing by e-mail or post. The request may also be made in person at the controller's place of business. The controller may ask the data subject to provide sufficient details on which personal data or processing actions the data subject's request concerns.
In order to ensure that personal data is not disclosed to others than the data subject for exercising the rights of the data subject, the controller may, if necessary, request the data subject to submit the inspection request in signed form. The controller may also ask the requestor to prove their identity with an official identity card or in some other reliable manner.
Updated 31/1/2020
Information document on the processing of personal data in the customer file of Punkaharju Resort Oy in accordance with the EU General Data Protection Regulation (GDPR)
- Controller
- Contact person in matters relating to the file
Name: Vili Värtinen
Tel: + 358 44 765 2020
E-mail: info@punkaharjuresort.fi
- Name of the file
- Legal basis for processing of personal data
- Purposes for processing personal data
- processing reservations made by the customer
- managing and developing the customer relationship
- customer communication
- sales and provision of services
- marketing of services
- processing of personal data relating to payments, invoicing and the monitoring and recovery of payments
- development of the controller's business operations and development of customer services
- Processed personal data
- the customer's first and last name, birth date, telephone number, address, e-mail address
- citizenship
- reservation details
- information on service use and purchases
- information on the customer's payment methods, invoicing and any payment delays
- information on the customer's choices and preferences
- any customer feedback and complaints
- name, address, e-mail address and telephone number of the corporate customer's contact person
- any customer feedback and complaints
- information on direct advertising prohibition made by the company's contact person in accordance with the law
- Sources of personal data
- the data subjects directly via e-mail or phone or at promotional events, for example
- information obtained from the use of services and during visits
- its website via order and request for offer forms
- external restaurant reservation sites
- external hotel reservation service providers
- the data subject's employer in connection with service booking
- Recipients or groups of recipients of personal data
- Transfer of data outside the EU
- Retention periods for personal data
However, personal data may be stored and processed after the end of the customer relationship if necessary for a legitimate reason or for handling complaints. The retention period for the personal data in the customer file is governed by law, such as the Accounting Act. Information required by the Accounting Act is retained for as long as required by the Act.
The contact person data for corporate customers is deleted in a similar way after the company's account is considered to have terminated. However, the data may continue to be retained if there is some other justification for it.
When personal data is processed on the basis of a contract between the controller and data subject, the data is retained for as long as it is needed to execute the contract. Once the contract has been performed, the data is retained for as long as the account relationship exists or there is some other justification for the processing (e.g. complaints cases or the Accounting Act).
Only personal data that is necessary for the specified uses is processed during the account relationship. The controller will regularly carry out periodic inspections to remove unnecessary data.
- Rights of the data subject
- Right of appeal to a supervisory authority
- Requests to exercise the rights of the data subject
The request to exercise the right of inspection or some other right of the data subject must be made to the controller in writing by e-mail or post. The request may also be made in person at the controller's place of business. The controller may ask the data subject to provide sufficient details on which personal data or processing actions the data subject's request concerns.
In order to ensure that personal data is not disclosed to others than the data subject for exercising the rights of the data subject, the controller may, if necessary, request the data subject to submit the inspection request in signed form. The controller may also ask the requestor to prove their identity with an official identity card or in some other reliable manner.
Updated 31/1/2020